Ticket #69 (new defect)

Opened 2 months ago

Last modified 2 months ago

installing

Reported by: wwoody Assigned to:
Priority: normal Milestone:
Component: Database Version: 1.0.1
Severity: normal Keywords:
Cc:

Description

I use thunderbird and after installing it now does not read my mail. I went to roadrunner webmail and found 11 emails setting there that were not downloaded to my inbox. any ideas.

Change History

07/02/08 16:44:29 changed by brian

More people look at the forums than these tickets so you'll probably get a faster response if you ask for help in the HELP forum

It would be easier to help you if you supplied a little more information about the problem when you ask for help in the HELP forum.

Which version of Windows are you using?

Did you use the Windows installer to install POPFile? If so then supply a copy of the diagnostic report output by the shortcut Start -- All Programs -- POPFile -- Support -- PFI Diagnostic utility (full)

What changes did you make to Thunderbird after installing POPFile?

Have you read the following documentation:

POPFile Quick Start Guide

Setting Up Your Email Program

Mozilla / Netscape / Thunderbird Configuration

Brian